Refund policy

The goods can be returned within 14 days of receipt. The goods must be in perfect and undamaged original condition including hangtags and labels.

Returns that do not meet these guidelines will not be accepted and will be sent back to the customer.

Returns from Germany and abroad are subject to a charge.

Please use the following address for returns:

Twelve by Britta Becker
Britta Becker Studio GmbH & Co KG

Sierichstr. 57
22301 Hamburg